LinWalk provides a state of the art website that includes a chat room.  This approach allows LinWalk to have frequent interactions with clients throughout the day. This live chat room is a way of providing instant answers to immediate questions related to behavioral or mental issues.  This approach avoids delays by dealing with annoying phone follow-ups. LinWalk assigns customer support representatives to the live chat features those who contact LinWalk have accessto a real person during certain operating hours.